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Work   /   Profile   /   Method






Overview
Nine month effort to define and build a consumer ride/share experience and dealer reporting tool. 

Services
Research
Product Design
Product Strategy

My Role
Program Owner
Product Strategist
Design Leadership




KPMG—
2017











We helped Toyoya identify ways to deepen customer engagement and loyalty with their financial services products. Focused on loan and leaseholders—Ride/Share harmonizes concepts from the self-service economy, fractional ownership, and big data to increase customer value, interaction, and quality of service across the manufacturer/dealer relationship.